Privacy Policy

Who we are

Dahrouj is made by Athr Game Studio (ATHR) and published on the App Store under the developer name Mohamed Hassan. We are responsible for your data in the game.

To reach us about your data, use the contact form on the support page (/dahrouj/site/en/support) or Settings › Help & support in the game.

Data we collect

Account data: your player code, display name, the avatar you pick from the game's pictures, your age band (under 13, or 13 and over) if you answer it, your country as set by your device's store, and the game language. You play as a guest with no email or password; we never ask for your real name or phone number.

Sign-in (optional): if you link your account to Apple or Google we receive an identifier from that provider, and your name, email and photo if you allow it on the consent screen. You can also add an email used only to recover your account; it is never shown to anyone.

Device identifier: an identifier the operating system gives apps (the identifier for vendor on iOS), used to tie your guest account to your device and to keep banned accounts from coming back. We do not use the advertising identifier and do not track you across other apps.

Gameplay data: runs, stages, stars and scores, races and battles, leagues and leaderboards, friends, and the items you own or wear. Our server re-checks every race from its inputs to stop cheating.

Chat: messages in rooms and lobbies, and quick-chat phrases. Messages pass through a filter for profanity, links and phone numbers, and we keep them for a limited time for moderation and to handle reports.

Voice (where available): voice chat works only in private rooms with friends. The microphone is off by default and only works with your permission. Audio is streamed live; we never record or store it.

Purchases: your purchase history as confirmed by the App Store or Google Play; every purchase is verified with the store before it is granted. We never see or store your card details; payment happens entirely through the store.

Approximate location (optional, ages 13 and over): the Near you feature uses only your approximate area (a cell of about 5 km) to find nearby players, and that area is deleted after 24 hours. We never collect your precise location, and the feature is fully off for players under 13.

Camera (optional): only to scan a QR code to join a friend's room; no picture is stored.

Notifications (optional): the push token your device gives us, to send room invites, friend requests and reminders. Turn them off in Settings at any time.

Analytics (with your consent): in-game usage events (screens, runs, purchases) used to improve the game. You choose on first launch and can change it later.

Support requests: what you send through the support form (the message, and your email and player code if you give them), to answer you.

Diagnostics: crash and error reports (device model, operating system, memory, where in the game it happened) from our own reporting system.

We do not collect: contacts, your photos, recordings of your voice, precise location, health or financial data, or browsing history. This version has no ads and no cross-app tracking tools.

How we use data

To run the game: creating your account and saving your progress, matchmaking, running races, battles, rooms, friends and the store.

For safety and fairness: detecting cheating and abuse, handling reports, and enforcing the code of conduct.

For purchases: verifying every purchase with the store before granting it, restoring purchases, and preventing fraud.

To improve the game: understanding what players use, fixing crashes and improving performance.

We do not sell your data, use it for advertising, or share it with data brokers.

Who we share data with

Other players: your display name, avatar, character look, leaderboard results and chat messages are seen by the people you play with.

Service providers working only for us: server and database hosting, Unity (the game engine and its purchasing service), Apple and Google for sign-in, payments and notifications, and Apple Game Center if you use it.

Authorities: when the law requires it, or to protect players' safety.

Children

Dahrouj is a family game. We ask for your age band before Near you can be turned on, and anyone who hasn't answered is treated as under 13. For players under 13: Near you is fully off and no location is sent; they can still join friends by room code or QR. The chat filter is always on for everyone, and every real-money purchase confirmation reminds players to ask a parent first.

We collect from children only what the game needs to run, and we show them no ads.

If you are a parent and want to see or delete your child's data, contact us and we will respond.

How long we keep data

We keep your account data for as long as your account exists.

The approximate location is deleted after 24 hours. Chat messages and crash reports are deleted after a limited time.

When you delete your account, deletion is scheduled and you can cancel it by signing in within 14 days; after that your identity, progress, friends and messages are erased, and analytics and crash data are detached from you.

We keep purchase records after deletion for accounting and legal obligations, without linking them to your in-game identity.

Your rights

Delete your account: in the game under Profile › Delete account, or from the support page if you can no longer sign in.

A copy of your data: request it through the support page and we will send it to you.

Correction: change your display name and avatar from your profile.

Location, camera, microphone and notifications: turn them off and revoke their permissions in your device settings at any time.

For any other request about your data, use the contact form on the support page (/dahrouj/site/en/support).

Security and international transfers

Your data travels between the game and our servers encrypted (HTTPS and WSS), and access is limited to the team that runs and moderates the game.

Your data may be stored and processed in a country other than yours by our hosting provider, with the protections described here.

Changes and contact

We may update this policy when the game changes; we will change the "Last updated" date and tell you in the game if the change is significant.

For any question about your privacy: the contact form on the support page (/dahrouj/site/en/support).